Departure: Leave By
Privacy Policy

Your trips stay on your iPhone.

Departure: Leave By tells you when to walk out of the door for the ferry, water taxi or airport shuttle that will not wait. This page explains what the app keeps, what it never collects, and how to reach us.

EffectiveNovember 9, 2026
AccountNot needed
StorageOn device
Board screen
Leave countdown screen

The short version

No sign in, no tracking of where you go, no tracking of boats or buses, no ticket sales. Your departures, places and codes live in one file inside the app on your iPhone. Reminders are scheduled on the device itself.

DATA SOLD Never
ON TIME

01About the app

Departure: Leave By ("the app", "we", "us") is a personal tracker for one departure that leaves on time. You write down the departure, the place it leaves from and the time you need to be there. The app works out when you should leave and reminds you at that moment.

This Privacy Policy covers the iOS app and explains how information is handled when you use it.

02What the app keeps

Everything you enter is saved in a single file in the app's private storage on your iPhone. It is not sent to our servers, because we do not run any servers for your trips.

Trips

Departures

Type of transport, place name, time to be there, time to get there, notes and checklist items you add.

Codes

Short codes

Codes you create or type from a timetable card or poster, and a short list of codes you checked.

History

Used tickets

When you marked yourself as left or arrived, and whether you made it, missed it or cancelled.

Settings

Your quiet hours, chosen reminder sound and sound preferences are stored on the device as well.

03What we never collect

  • No account. There is no sign up, no email or password, and no profile.
  • No location. The app does not ask for or use your location, and it does not follow where you go.
  • No vessel or vehicle tracking. We do not track boats, buses or shuttles.
  • No payments. The app does not sell tickets or handle payment details.
  • No contacts, photos or microphone. The app does not access them.

04Reminders

If you allow notifications, reminders are scheduled locally by iOS on your iPhone at the leave time you set. You can switch the reminder off for any single trip, set quiet hours, or turn notifications off in iOS Settings at any time.

NOTICE TO TRAVELLERS

A reminder only contains the trip details you entered, such as the place and the time. It is created on your device and is not stored by us.

05Third-party services

Future versions of the app may use the following services. If they are added, they will only be used for the purposes described here.

OneSignal: push notifications

Used to deliver a push message when the leave time of a trip you follow changes. Push for a trip is controlled by a per-trip switch. OneSignal may process a device push token and basic technical data such as device model and OS version. See the OneSignal Privacy Policy.

AppsFlyer: opening trips from codes and links

Used so that a short code or link on a timetable card, stop poster or ad can open the exact trip, and to understand which card or ad opened it. AppsFlyer may process an install identifier, technical device data and, only with your permission, the advertising identifier. See the AppsFlyer Privacy Policy.

Privacy Policy page

When you open this policy from inside the app, it is shown in an in-app browser that does not keep cookies after you close it.

06App Tracking Transparency

If attribution is enabled in a future update, the app will ask for your permission through Apple's App Tracking Transparency prompt before it reads the advertising identifier. The prompt explains: "The app looks at which card or ad opened this trip."

If you choose "Ask App Not to Track", the advertising identifier is not accessed, and every feature of the app keeps working.

07Keeping and deleting data

Your data stays on your iPhone until you delete it. You can delete a single trip, a used ticket, a place or the list of checked codes inside the app. The Erase all data button on the Notice screen removes all trips, used tickets, places and codes at once. Deleting the app removes everything it stored.

08Children

The app is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

09Your rights

Depending on where you live, including under the GDPR and the CCPA, you may have the right to access, correct or delete personal information, to object to or restrict processing, and to withdraw consent. Because your trip data is stored only on your device, you control it directly in the app. For any request or question, contact us using the details below. We do not sell personal information.

10Changes to this policy

We may update this Privacy Policy when the app changes. The new version will be posted on this page with a new effective date. Important changes will also be shown in the app.

Questions about privacy?

Write or call us about this policy or your data. We usually reply within a few working days.